FAQ
Real user questions and answers to all usage queries.
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1. What is AIThaiGen?
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AIThaiGen is a platform for learning and utilizing artificial intelligence, designed for self-study with concise and easy-to-understand content, along with practical exercises such as:

  • Writing programs in Python
  • Using AI to control robots based on various commands
  • Building AI models to control robots based on given commands and creating your own AI models

AIThaiGen makes AI learning engaging and accessible, while also sparking ideas for applying AI to various fields in the future.

2. Which browser is recommended for using AIThaiGen?
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The best browser for using AIThaiGen is Google Chrome, as AIThaiGen is compatible with micro:bit devices. We have tested using micro:bit through Google Chrome and found no issues.

3. How should I fix it if the webcam fails to open?
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Please follow these troubleshooting steps:

  1. Check whether the webcam is functioning correctly by testing it with external programs or websites like https://webcammictest.com/
  2. Verify that your browser has permission to access the webcam

4. What could cause some functions to malfunction or not display results as expected, and what are the possible solutions for each cause?
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If certain functions are malfunctioning, it could be due to an overload of cookies and cache data stored by your browser. Please clear your cache and cookies and try again.

How to clear cache and cookies:

  1. Open Chrome on your computer
  2. Click the More icon at the top right
  3. Select More Tools, then choose Clear browsing data
  4. Pick a time range at the top. To clear everything, select All time
  5. Check the boxes next to Cookies and other site data and Cached images and files
  6. Click Clear data

If clearing your cache does not resolve the issue, please contact us via the AIThaiGen Facebook inbox.

5. What should I do if images fail to load?
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  • Check whether your computer’s camera is functioning properly by testing it with Zoom or other programs
  • Try using Incognito mode. If it works in Incognito mode, clear your cache and try again in normal mode

  • Go to chrome://flags, find 'Override software rendering list', select 'Enabled', then restart your browser
  • Go to chrome://flags, find 'WebGL Developer Extensions', select 'Enabled', then restart your browser
  • Go to chrome://flags, find 'WebGL Draft Extensions', select 'Enabled', then restart your browser

  • If it still doesn’t work, try using another browser such as Microsoft Edge
6. How can the micro:bit V2 board be used with AIThaiGen?
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1. Download the firmware from this link 

2. Install the firmware onto the board by dragging the .hex file into the micro:bit drive and wait a moment

If installation fails, the board’s LED display will show a frown

3. For additional user guides, please refer to this link 

7. What should I do if the micro:bit fails to read data?
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Please follow these troubleshooting steps in order:

  1. Unplug and replug the USB cable connected to the micro:bit
  2. Refresh the webpage
  3. Download the program again to the micro:bit
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